Engage, Educate and Inspire
Rich King Gawlas
HEADSHOTS
Rich is an outcome-driven Customer Success Manager with a diverse background in providing excellent customer support, building customer loyalty and leading high-performance teams.
He’s passionate about guiding clients to the “lightbulb moment” and has led expansion and renewal for customers in marketing, healthcare, fintech and now EV charging. In a single year he added $115K of new ARR to a predictive analytics SaaS in the healthcare space.
A career marketer, Rich leveraged his 10 years of experience into Customer Success in 2020 and is excited at what the future holds for the EV industry, the CS function and more.
I’ve had the privilege of speaking at these organizations.
Make it stand out
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.
Topics
Customer Success
Sales
Marketing
AI Implementation
Resilience in Change